Frequently Asked Questions
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While you may be able to remove Docky and reapply it to another surface several times, just be aware of two things. First, that each time you remove and reapply Docky you should again apply pressure and allow another 72 hour period to be certain of the tape reaching it’s maximum bond strength. Second, each time you attempt to move Docky to another surface the adhesion properties of the tape will degrade and at some point the tape will no longer properly adhere to the surface. So we suggest that you do not continually move Docky and to limit the number of times you remove and reapply Docky to any surface. That is the reason Docky is sold with several in a package so you can select multiple locations for attaching your Docky.
For international destinations, please note that you will be responsible for any duty and tax costs incurred. International destinations shipping charges are subject to change depending on the actual destination. International customers will be notified via e-mail of the final Shipping and Handling charges should they surpass the standard rate.
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Shipping & Order Status
For North America shipments, we currently ship via United States Postal Service first-class. For Australia orders, we currently ship via Australia Postal Service first-class. So in both of these cases, you can expect your order to arrive within 1-5 business days, although fewer than 3 days in most cases.
For the UK and European Community orders, we ship via…
Although we charge a flat-rate for standard shipping, we offer social-sharing options at checkout that can get you free shipping. We don’t yet offer expedited shipping options.
The EU countries are:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.